
Why Choose an ATRA Shop?
With members across the US and Canada, ATRA’s network of
automatic transmission repair professionals can offer you repair and
warranty coverage anywhere you’re likely to drive. Because,
wherever you go there’s always an ATRA member nearby.
With nearly 1700 Rebuilder Members, ATRA is larger than every
automatic transmission repair chain combined…nearly three times
the size of the largest chain in the US. Which means that no chain can
provide better warranty coverage than ATRA’s network of
professional service centers.
Every ATRA Rebuilder Member must adhere to ATRA’s Code of
Ethics…ATRA’s standards for providing honest, professional
service. So, when you take your car to an ATRA Rebuilder Member,
you’re assured of polite, professional service, at an honest
price.
And not just automatic transmission repair: most ATRA Rebuilder
Members also provide diagnostic and repair service for manual
transmissions, clutches, differentials, driveshafts, drive axles, and
transfer cases. Which all boils down to one inescapable conclusion: If
your car starts but doesn’t move, you need to call your nearby
ATRA Rebuilder Member…right away!
The Rebuilder Members of ATRA agree that while they remain members of
the Association, they will practice the pledges of the Association code
of Etchis: that they will adhere to the Service and Repair
definitions which are part of the ATRA By-Laws; that they will subscribe
to the Guarantee Standards which are shown herein; and that they will
practice the Advertising standards of the association as per the
following:
THE ATRA CODE OF ETHICS AND MEMBER
PLEDGE
for Rebuilder Members of the
Automatic Transmission Rebuilders Association
As members of ATRA, we pledge to ourselves and to each
other to diagnose transmission problems for customers and for each other
in an expert and honest manner, and to state that the removal of a
transmission from a vehicle in correction of its problems is necessary,
only when this is the case.
• We further pledge to provide prompt and
courteous in-car diagnosis on behalf of customers of other member shops
free of charge (Members may assess a charge up to one (1) hour of
diagnostic time for electronic testing and scanning based on the current
Golden Rule rate provided the charge is agreed to in advance by the
warranting Member).
• We further pledge to act with integrity, and to
speak at all times in a responsible manner, and in all ways to adhere to
the concept of the Golden Rule in our dealings with the motoring public
and with our competitors of industry.
• We further pledge ourselves to the promotion and
improvement of the automatic transmission service and repair industry
through maintaining the highest standards for parts and workmanship
quality at our places of business.
• We further pledge ourselves to the continual
training and retraining of ourselves and our employees, in order to keep
abreast of the constant changes in the state of the art of our
industry.
• We pledge to have ourselves and our employees
tested and certified on a continuing basis in such a manner as will
demonstrate the ATRA member shops are staffed with capable
personnel.
• We finally pledge that such transmission
assemblies as we represent to the consuming public and to other members
as “rebuild”, will have been re-processed according to the
Association Rebuilding Standards and Definitions as outlined in these
By-Laws.
| transmission repair, transmission |
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